Experience
Portfolio Manager | Pfizer Japan AMS Head
Mahindra Satyam
Built and scaled the outsourced application management organization for Pfizer Japan.
Enterprise Application Operations
Built and scaled the outsourced application management organization for Pfizer Japan, supporting mission-critical pharmaceutical systems with Japanese-standard quality.
Proof Points
- Managed a portfolio of 120+ enterprise applications.
- Implemented ITIL-driven service transformation.
- Drove application rationalization, vendor consolidation, and PMO implementation.
- Improved service quality while reducing operational cost.
- Expanded into automotive quality engagements with global OEM parts suppliers through Six Sigma-certified consultants.